Contact Us

We're here to help — in your language, on your time.

Our customer service team is ready to assist with vehicle inquiries, booking requests, invoices and payments, shipping updates, and claims. Reach us through any of the channels below.

Customer Support

  • Email

    bis@autowini.com

    General inquiries, claims, and support

    Within 2 business days

  • Phone

    +82-2-576-5533

    Monday - Friday9:00 AM - 10:00 PM (KST)

    Saturday - Sunday: Closed

  • WhatsApp

    Chat with our team

    Typically within a few hours during business hours

  • Booking Request

    On every vehicle page

    The fastest way to start a purchase

    Within 24 hours

Office Hours & Response Time

Monday – Friday
9:00 AM – 10:00 PM (Korea Standard Time, GMT+9)
Saturday – Sunday
Closed
Booking Request
Within 24 hours
Email
Within 2 business days
WhatsApp
Typically within a few hours during business hours

Regional Support

Our customer service team includes specialists for major markets, offering support in:

Latin America
Spanish, English
Europe
English, French, Spanish, Portuguese, Russian
Middle East & Africa
English, Arabic, French, Portuguese
CIS & Russia
Russian, English
Other regions
English